Frequently Asked
Questions
Appointments & Walk-ins
Do I need to make an appointment, or do you accept walk-ins?
How do I book a consultation?
What are your operating hours and after-hours coverage?
Payments & Insurance
Do you take direct billing for international travel insurance?
What payment methods do you accept?
How much does a standard doctor consultation cost?
Medical Services & Language
Are your doctors and staff fluent in English?
Can you provide official Fit-to-Fly letters or medical certificates?
Do you provide IV vitamins/wellness drip by request?
We have this saying in Indonesia - "tak kenal maka tak sayang" (you can't love someone when you don't know them). So, ask away!